The market for D2C brands is predicted to reach $60 billion by 2027, growing at a CAGR of around 40%. Several D2C brands in India have exceeded the $12 million revenue threshold, hinting at the promising future of D2C brands in the upcoming years.
D2C businesses are stepping on the accelerator and taking all steps to expand their business – be it extending their reach using social media and influencer marketing, focusing on product development, or ramping up sales strategy. Most important of all, strengthening their supply chain by partnering with professional logistics partners for parcel pickup and delivery services for enhancing customer service.
D2C businesses are increasingly using third-party parcel delivery services to improve their delivery times and reduce costs. Additionally, outsourcing logistics to professional delivery partners helps in saving significant employee hours, which can thus be channelled towards their core business. The speedy adoption of this business rationale is assisting in the rise and success of D2C firms in India.
Parcel Pickup and Delivery Services: Advantages
Expansion and Revenue Generation
Reliable parcel pickup and delivery services can drive massive growth for D2C brands. After all, the expansion of a D2C business largely depends on the customer base and its ability to quickly deliver its products across the length and breadth of its target geographies. By collaborating with the best logistics providers, brands can expand their reach to efficiently cater to more and more customers, resulting in happy customers and better revenue prospects. A logistics service provider can also give brands the logistical assistance and the technical know-how to make strategic decisions.
Shipment Visibility
With parcel pickup and delivery services, D2C brands can get shipment visibility in real-time.
Additionally, they can get a comprehensive view of their shipping costs, package type, and delivery status for every customer and location, providing them with a thorough idea of how much they are spending on logistics. They can also share the tracking status with customers thereby giving them better visibility of their orders and approximate arrival time.
Flexibility in Order Fulfillment
A parcel pickup and delivery services provider’s finest perk is that they use fulfilment resources according to a business’ current requirements — they pay only for the number of orders placed. No high fixed costs. It enables businesses to successfully handle changes in order volume without adding to their costs or lowering shipping standards — even if they have to ship one small package to their customer.
Increased Efficiency and Reduced Costs
Logistics operations can easily become challenging as a brand expands to multiple geographies, eventually creating delivery bottlenecks while driving up costs, which thereon dampens the customer experience. Businesses should focus on collaborating with a logistics solution provider for pickup and delivery services that has a strong operations background and in-depth domain experience. This will ensure better operational efficiencies and increased customer satisfaction in the long run.
Third-party parcel pickup and delivery services are designed to be as quick and effective as possible, especially with same-day shipping. Logistics providers can handle the increased volume as a D2C brand expands, allowing them to increase their business capacity without adding more people. A parcel pickup and delivery service provider can help D2C brands cut down on delivery time, resulting in increased customer satisfaction.
Choose the Best Parcel Pickup and Delivery Services
Partnering with a parcel pickup and delivery service provider is a smart option for D2C brands for direct communication and better management of last-mile deliveries. The best pickup and delivery service provider will depend on the needs and business model of a D2C brand. In a sense, every business is different, and that includes the requirement for a courier partner, who will serve as one of the most important points of contact between them and their customers.
Given a large number of available players, each with unique benefits and pricing points, a brand’s choice should be based on an analysis and evaluation of the business models of courier providers.
For instance, if a D2C business has to deliver a small package or a single cookware, they cannot go to a provider that only deals with bulk orders. In such a scenario, a service provider like Porter can help them with their 2-wheeler parcel pick-up and delivery service. Porter’s 2-wheeler services start at a base fare of ₹30 for parcels up to 20kg. Porter provides hassle-free and instant cost-effective solutions that can be the perfect fit for D2C businesses.
Porter brings the ultimate convenience for you and your customers. Small or bulk orders – Porter got you covered!
