Traditionally logistics has always been a pain point for all businesses. For any business (product or services) to flourish it has to get its logistics department in order. Companies that opt to manage their own logistics have to design, manage and sustain their entire supply chain. This involves serious revenue and intensive planning. Management generally includes inbound and outbound transportation management, fleet management, warehousing, material handling, order fulfillment, logistics network design, inventory control, supply/demand planning and management of third-party logistics service providers. The alternative option is hiring local Naka vehicles which are often unreliable, uneconomical and erratic. Naka vehicles have availability issues, fluctuating prices and there is always a chance of being overcharged. There are also many possibilities of the shipment being stolen, lost or damaged and of drivers maintaining erratic timings, following longer unnecessary routes, etc.
On-demand logistics are aggregators between truckers and industries/companies/SMEs and make sure that you are connected to closest truckers available in the vicinity of your location. They are tech-based smart startups that help you track your shipment accurately reducing the time and effort that traditional logistics companies take. Aggregators aim to solve such issues by taking over the ‘management drama’ giving you the time and visibility to focus on the other more vital aspects of your business. Porter is one such shining example. With Porter, you get efficiency and convenience at your fingertips! We bring you reliability; economical, structured and transparent pricing and real-time tracking so you can track your shipment. You can choose from a wide range of vehicles (Tata Ace, Chota Hathi, 407, etc) as per your hiring/renting requirements and our vehicle ETA is under 15 minutes.
Porter also offers wallet system and the option of paying through Paytm with a proper billing invoice to help you keep track of your revenue and maintain your budget. Our app-based platform constantly updates features according to evolving customer needs making it more and more user-friendly. You can book any mini-truck on the app online from the convenience of your home! The app works on the new industry logistics model in an attempt to validate and usher in optimum logistics management. We also have call centers with trained personnel having the autonomy and preparation to handle all customer issues and grievances immediately. One of our main targets is to be available for 95% of the calls within 10 seconds. Each and every interaction is registered as a ticket which gives us visibility on the prominent issues and helps us stay up to date with upcoming trends.
In the spirit of promoting a holistic relationship between us and our partners, we also hold bi-annual Rewards and Recognition Programs (R&R). The aim of this is to salute and celebrate our dedicated partners by not only giving them monetary incentives but also holding health camps (on-call doctors, subsidized medicines etc.) and scholarships for their children to promote a wholesome growth cycle. By bringing about growth, health, and security for their families we are assured that the cycle of positive change that we promote is sustained and passed on to the next generation. Over 500 plus partners are awarded during this program with the top three being presented with bumper prizes. Apart from special programs like this we offer our partners with tech help so they can get trips to and fro from their destinations, flexible timings, upfront, and regularised payments and trips with fuel-efficient routes throughout the day. This two-fold model provides unique control, authority and monetary advantages it both its partners and customers maintaining a sustainable symbiotic relationship.
Porter, founded in 2014 is today one of India’s largest tech-enabled companies for small commercial vehicles with around 15000 partners and approximately 3.5 lakh customers. We have fully functioning offices in the cities of Bangalore, Mumbai, Chennai, Hyderabad, Ahmedabad, and Delhi & NCR. We are an interactive app-based platform for booking intracity small commercial vehicles. Porter has been exclusively featured in many newspapers and digital articles of repute and grown 5x in the last four years. We offer you the opportunity of solving all your logistics issues completely by opting for Porter the next time instead of a Naka vehicle. Need we say more?! Download the porter app now!