The Porter Way
Keep a Clean Vehicle
A clean vehicle shows discipline and commands respect. A driver partner who keeps a clean vehicle shows a customer he/she cares for their vehicle and appreciates their profession commanding appreciation in return. A clean vehicle will also help transport the goods in an immaculate environment ensuring hygiene and cleanliness is maintained. Spraying the vehicle with a mild air freshener also helps.
On Time Arrival
Always arrive on time for trips. Ensure that you call and inform the customer you have arrived and, begin the trip only post loading. Mark the trip as completed only after you have arrived at the correct drop point so that the trip fare is calculated correctly and you save time.
Maintaining Safety at all Times
Our driver partners should avoid speeding, overloading the tempos and breaking traffic rules. Careful driving ensures not only your own safety which is of paramount importance, but also ensures that the goods transported are delivered undamaged.
Following the Correct Route
Driver partners should ensure they follow the best routes on their maps not only to maintain time but avoid bad roads, unnecessary traffic etc. Being familiar with the city routes helps. Ensure that you use the fastest and best route while shifting goods from on point to another. This will also help save time for more trips and on time arrival and delivery.
Be Civil
Well mannered and polite driver partners often get 5-star ratings even if there are minor problems en route. A polite and well-meaning greeting takes the edge off for, most customers. It helps maintain amicable relationships and builds trust.
Keep Food and Water Handy
Having food and water handy is always a good thing as it ensures your comfort level is always at its peak. It also helps in case of a vehicle break down so irrespective of how long it takes for help to arrive you are still taken care off. A content Driver Partner equals a content customer!
Follow Suggested Routes and Wait-Points
Following the recommended routes and wait- points will help you get trips more frequently. These suggestions are generally made from assessing large groups of data and so will guide you to busier points, thereby boosting the number of trips you get.
Help in Loading and Unloading
Our driver partners should ensure that they help customers load and unload goods to smooth out the entire process and also place the goods safely. The extra help will make the customer happy and thankful and help you get 5-star ratings always!
