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  • Porter Home
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    • On Demand
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Innovative logistics solutions – J&J partners with Porter for a medical product

  • September 21, 2021
  • 2 minute read
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Johnson & Johnson Medical provides solutions to doctors, patients and nurses. Being a leading Medical Devices provider, what sets J&J apart is its constant focus on innovation. Of the many medical products J&J works on, is a ready-to-drink electrolyte mix which helps many throughout the nation. 

But due to Covid-19 restrictions, J&J was finding it difficult to reach out to healthcare professionals due to which their sample distribution was impacted. Under these dire & restrictive circumstances, J&J needed an expert to help them solve the following logistics issues: 

  • Quick deliveries with multiple stop points, within hours of initiating the booking 
  • A team equipped to handle multi-point deliveries
  • A decentralised booking process through geographically distributed Medical Representatives (MR)
  • A central payment funnel for all these deliveries and weekly reports for payment

India’s largest marketplace for Intra-city logistics, Porter was brought on board to exercise its expertise. 

Porter for Enterprise was able to help J&J with its medical product distribution issues by creating an enterprise account for the on-demand facility. 
The feature provided the team with wide decentralised coverage across Tier 1 & 2 cities. The enterprise account connected more than 20000+ driver-partners, thereby fulfilling 100% of all last-mile deliveries to all health professionals. The decentralized and organised system also helped the brand deliver 500+ products daily. 

The same enterprise account created & managed a single wallet system for 150 users and provided an easy and single point of top-ups without any reimbursement hassles for J&J’s 150+ on-ground employees. 

The enterprise model from Porter helped J&J deliver 5000+ products in 2 months. Having partnered with us, J&J was able to reach its 100% sample delivery targets amidst the pandemic. 

Additionally, the company was also able to reduce their cost per delivery by 40%, once they increased their delivery points & added multiple points in cities with high movement. 

We understand that Covid-19 has put huge pressure on the pharmaceutical industry. The sudden surge in demand coupled with restricted movement made it difficult for pharmaceutical companies to carry out their day-to-day operations. Porter for Enterprise recognises the hurdles in the field and promises to improve & solve the following issues:

  • Scheduling of multiple delivery points 
  • Capacity constraints
  • Driver shortage
  • Immediate on-demand deliveries 

J&J having partnered with Porter was able to increase its customer satisfaction in a difficult environment. At Porter, we strive to be Good for your Goods!
If you would like to increase your customer’s satisfaction score, write to use at enterprise@theporter.in

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