In 2021, the global courier, express, and parcel (CEP) market was valued at $376.03 billion, and a study predicts it will grow at a CAGR of 10.26% to $675.72 billion by 2027. There’s an apparent reason why this is happening – e-commerce. With online sales continuing to grow, it’s not surprising that more businesses are looking for ways to improve efficiency and delivery times for their customers.
The logistics boom and e-commerce:
The delivery and logistics industry are booming, and local courier delivery services are becoming a vital part of the local economy. The number of deliveries and orders coming from online businesses has skyrocketed as e-commerce has flourished. And it’s not just these online location-based businesses that require a delivery service, but also brick-and-mortar stores, restaurants, and other service-based providers.
Your local courier services:
If you have a location-based business, the chances are that you frequently need to send packages and other items to your clients or customers. Whether you’re a local manufacturer, wholesaler, or retailer, it’s crucial to maintain direct relationships with your customers. In today’s world, when consumers expect a personalized experience and high levels of service, it can be costly and time-consuming for companies to live up to their expectations. That’s where your local courier delivery service comes in.
Save money and time:
A local courier service can help you save time and money while also providing your customers with the convenience of delivering their orders directly to their doorsteps. It eliminates the need to make trips to the post office or shipping centre. With a courier service, you can drop off your package, and they will take care of the rest. You can use the valuable time to focus on other aspects of your business. On-demand courier delivery is rising in popularity as businesses and consumers alike realize its many benefits. It is a quick, convenient, and cost-effective way to deliver your parcels.
Keep your customers happy:
A local courier delivery service can improve your customer service by providing a convenient delivery option for customers. If you own a business, you understand how critical it is to keep your consumers happy. After all, satisfied customers are the lifeblood of every business. Providing a convenient delivery option and ensuring safe and on-time deliveries is one way to keep them happy. A local courier service can pick up and deliver items quickly and efficiently, which is exactly what your customers want. Using a local courier service, you can provide your consumers with the convenience they want without breaking the bank.
What makes a good courier service?
Local businesses everywhere could use a courier service to handle their deliveries. Companies large and small can leverage the services to get better results. But what makes a good courier service? Here are a few points to keep in mind.
Make sure you’re up to date on the costs of courier services. The price of a service is not always indicative of its quality.
If you’re a small location-based business, your order delivery radius must be limited to the same city. A local courier service should always be your first priority. Local courier delivery services are more efficient and adaptable than national or international ones.
3)Staying Up to date:
It’s also important that your courier delivery service utilizes the latest tracking tech. Customer satisfaction and delivery success rates may suffer due to outdated tech.
It’s always a good idea to do some online research. Read both negative and positive customer reviews and ratings. The digital presence of a courier service can tell you all you need to know about its reputation.
What can you expect from a courier delivery service?
The courier delivery process depends on the contract, location, and several other criteria. A seller can deliver the packages to a nearby depot, then pick up by the courier and distributed to customers. Or couriers can also pick up products directly from the seller.
Here’s an example of a courier delivery:
- Orders are delivered to a local depot.
- Courier picks up orders at a local depot.
- The courier arrives at the distribution centre.
- The courier delivers packages to customers.
A location-based e-commerce company must select a courier service that can meet their delivery demands and safeguard the quality of their goods and services. Selecting an option just because it’s the cheapest one will lead to sacrificing quality. It’s also essential to keep an eye out for any hidden fees or charges. Try to pick the best local courier service for your business rather than the cheapest one.
Porter understands that each company’s shipping requirements are unique, so we provide the best courier service for each of our clients. We are India’s Largest Marketplace for Intra-city Logistics, helping companies with last-mile and first-mile deliveries. Porter offers various support services, including on-demand transportation, real-time visibility, and supply chain management. We’ve helped thousands of businesses increase productivity and reduce logistics expenses, and we’d love to help you too!