Understanding India Post Proof of Delivery: Process, Benefits & More
Most people in India prefer sending parcels via speed and registered posts, two of the fastest and most consistent mail delivery services offered by the India Post. These processes cover every address across the country. Both options now have a feature called proof of delivery (POD), which allows the senders to confirm whether the receivers have received the parcel.
Wondering what is proof of delivery by India Post? Keep reading to find out.
Simplifying India Post’s Proof of Delivery Process
Proof of delivery by India Post is a delivery receipt that confirms that the consignee has received the package. It serves as a confirmation bill and helps assure that the right parcel has been delivered to the recipient.
To conduct the proof of delivery process, delivery agents collect the recipient’s signature and time and date when handing over a parcel. This document also contains the recipient’s address and parcel description to facilitate easier identification and higher accuracy.
The proof of delivery receipt is only provided by India Post for speed posts and registered posts. Moreover, it is used when there is an option to return the parcel after delivery.
Exploring the Benefits of Proof of Delivery India Post
Overall, proof of delivery by India Post allows customers to minimise the friction that usually comes during the delivery process or post-delivery in case of returns. In this regard, the following are some of the top benefits of POD:
- Eliminates paperwork
- Negates the chances of manual errors
- Streamlines workflows and maximises productivity
- Enhances real-time parcel traceability
- Prevents disputes related to delivery
- Maximises operational efficiency and driver productivity
- Provides valuable insights that businesses can leverage for data-driven decision-making
How to Obtain Proof of Delivery?
India Post offers Proof of Delivery (POD) for Speed Post and Registered Post services. To request this service, simply opt for POD when booking your shipment, and an additional fee will apply. Once your parcel is delivered, a POD document, which includes the recipient’s signature and the delivery date, will be sent back to your address, confirming the successful delivery.
Proof of Delivery India Post: Importance for Businesses
The proof of delivery is a document that clearly shows the delivery, providing end-to-end accountability between businesses and customers. It serves as recorded proof in case of any delivery discrepancies and saves the time and resources that would have been spent conducting investigations and resolving disputes.
Additionally, POD enables businesses to adhere to regulatory requirements. For example, pharmaceutical companies must maintain detailed delivery records to comply with industry regulations mandatorily.
Apart from this, businesses can implement multiple checks at all points of handover across their logistics system and take note of fraudulent activities like wrong addresses, customer unavailability, fake delivery attempts, etc.
Electronic vs Paper: Proof of Delivery India Post
India Post offers two types of proof of delivery – electronic and paper.
An electronic proof of delivery by India Post is a digital document that customers must sign when receiving a letter or parcel. This process is generally conducted via an electronic signature, taking images or videos during delivery, OTP verification, or barcode scanning.
Meanwhile, a paper proof of delivery is a physical document that customers must sign by hand when receiving a letter or parcel. It provides a strong, legally binding confirmation of receipt but needs physical reconciliation at the operations hub or consolidation centre.
However, extra charges are applicable to avail of the proof of delivery by India Post facility. This can significantly increase your overall costs when shipping items in bulk.
At Porter, you receive timely updates throughout the delivery period and a notification when deliveries are fulfilled.
We also provide door-to-door pickup and delivery, seamless online booking, and a diverse range of services, such as e-commerce shipping, personal gifts and parcels, and urgent same-day deliveries.
Try out Porter Courier Service today and make on-time, cost-effective deliveries at your fingertips!
