Logistics is essential to boosting the economy, providing the vital infrastructure that facilitates the transport of goods and services between suppliers, manufacturers, distributors, and customers.
By expertly orchestrating their movement, logistics firms guarantee the arrival of products at their destination on time and at a reasonable cost. This flexibility in managing supply chains allows businesses to remain competitive while satisfying customer expectations.
The World Bank surveyed logistics professionals from September to November 2022, and the results revealed India’s rank at 38. This performance can be attributed to inefficient timings, customs procedures, and the comparatively high logistics cost, thus diminishing the country’s competitive edge.
In addition to these challenges, the ceaseless progression of technology, evolving customer needs, and ever-shifting regulations present more challenges for intercity logistics companies. Here are a few significant challenges that intercity logistics companies are facing.
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Brand Procedure Enhancement
Staying abreast of the latest developments and trends in business practices is a considerable challenge for intercity logistics companies. As new opportunities arise, embracing and implementing them will enhance service delivery and operational efficacy.
Brand enhancement is a challenge for intercity logistics companies because the quality of their services and operations impacts their customers’ perceptions. As such, companies must put effort into understanding customer needs, maintaining operational excellence, consistently meeting delivery deadlines, and being cost-efficient while still providing value-added services to ensure they are seen as reliable, trustworthy and dependable providers.
Engaging reliable intercity logistics partners is essential for cost-effective and timely product delivery for many businesses, especially small and mid-sized ones. Such third-party intercity logistics providers must understand the entire supply chain process and be adaptive to change, financially sound, and willing to take calculated risks for future growth.
Improving Customer Service
Today, the market is more dynamic and competitive than ever, with complex supply chains and heightened customer expectations. When clients place an order today, they expect (62%) faster delivery times and higher service quality from their logistics partners. They also require information tracking and real-time updates on the status of their shipment throughout its journey. Therefore, intercity logistics companies must remain agile and responsive to customer needs to stay competitive.
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Cost Savings on Transportation
One of the most crucial concerns for the intercity logistics industry is the rise in fuel prices, which significantly contribute to transportation costs. This increase in expenditure leads to an additional fee for customers, making the total shipping cost more expensive and consequently reducing revenue and profits for intercity logistics companies.
With the emergence of electric vehicles (EVs), intercity logistics companies can save around 40% on maintenance costs compared to traditional ICE vehicles. This growth potential is exciting for emerging intercity logistics businesses. By 2025, the Indian government wants 30% of all vehicles on Indian roads to be electric. Fleet owners are also considering EVs for their intercity logistics businesses due to their low maintenance costs and high levels of reliability.
Reverse Logistics
A successful intercity logistics company must incorporate a reliable reverse logistics strategy. Returning products to the vendor should be easy and convenient for customers. Otherwise, their dissatisfaction may lead to a loss of future sales.
Although costs are associated with creating and sustaining a reverse logistics system, it is essential for achieving long-term customer loyalty. Consequently, investment in a reliable reverse logistics platform is a crucial factor in maintaining the success of an e-commerce business.
Adopting reverse logistics technology is crucial because it is instrumental in elevating the efficiency of an antiquated and unsustainable online returns process. The combination of real-time visibility and improved scheduling enabled by this technology enhances communication between vendors, intercity logistics companies, and consumers.
Porter’s agile logistics services can effectively address the concerns related to availability and costs in reverse logistics. Porter provides flexible and responsive solutions tailored to specific reverse logistics requirements by adopting an on-demand approach.
Government Regulations
Adherence to stringent regulations at the state and central levels is imperative for intercity logistics companies. A thorough understanding of the transportation laws, regulations, and security measures in a particular region is essential for all staff members. Such restrictions can inhibit the capacity of intercity logistics firms to explore alternative viable options or prospects.
Porter’s intercity logistics services are dependable and efficient across 19 Indian cities. Leveraging its extensive fleet, trained individuals, and modern technology, Porter provides door-to-door pickup and delivery services, real-time tracking of shipments and customized end-to-end goods transportation solutions.
Porter for Enterprise provides a full suite of intercity logistics solutions to enable businesses to streamline their operations. By leveraging Porter’s vast network of vehicles, companies can access end-to-end freight transportation services, real-time tracking and monitoring of shipments, customized invoicing and payment options. With Porter Enterprise, businesses can build efficient, reliable, and cost-effective logistics solutions to stay competitive in today’s market.
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