Today, it is known to every entrepreneur the importance of logistics for smoothly running a business. Logistics services in India help organisations streamline their operations, improve productivity, efficiently utilise their assets, lower transportation expenses and more.
According to a study, in 2023, supply chain disruptions are here to stay due to several factors like, inflation, recession, global geopolitical events, etc. Following the impact from COVID-19, big players in the logistics space are working to create resilient operations which can deal with any issue. Thus, to efficiently tackle these problems, partnering up with any of the leading logistics services in India is crucial.
In this regard, there are certain factors which you can take into account while searching for the best logistics services in India.
10 Factors to Keep In Mind While Selecting the Best Logistics Services in India
Here are a few things to consider while choosing the best logistics services in India:
Experience and Expertise
The first thing you must check while choosing logistics services in India is the company’s experience. No matter how small or big your own business is, it is always advisable that you partner with a firm that has a considerable amount of experience in this field. This will ensure that it has an in-depth understanding of the industry and will have viable solutions for a range of problems.
Existing Client Base
Now, before choosing the best logistics services in India for you, it is crucial for you to check its existing client base. This will indicate the number of enterprises who trust that company and rely on them for availing the best logistics services in India.
For example, Porter’s arm for business logistics services in India, Porter for Enterprise, has more than 6,000 enterprises in its client base. This depicts our reputation in the sector as a reliable and trustable logistics provider.
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Delivery Speed and Accuracy
Nowadays, speedy deliveries have become a part of the norm. It is what helps a delivery partner stand out among all the logistics services in India. According to a survey, approximately 46% of Indian e-commerce consumers expect their products to be delivered under 2 hours.
Therefore, it is crucial that you opt for a delivery service which can facilitate speedy deliveries. Moreover, the accuracy also needs to be top-notch. When you disburse bulk orders, the company must deliver each one of them accurately to the correct address. Getting the wrong package can make a really negative impression on the customer.
Coverage Area
When choosing logistics services in India, it is essential to determine the coverage area. For example, when you are looking for a logistics company in Mumbai, you need to inquire whether they provide services in all potential areas. This city has a population of almost 2 crores and to gain exposure to them all, partnering with a firm having a wide distribution network is essential.
Apart from Mumbai, Porter also offers its services in Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata, Lucknow, Surat, Jaipur, Pune, Ahmedabad, Chandigarh, Nagpur, Kochi, Coimbatore, Ludhiana, Vadodara and Nagpur. So, if you want to expand your business to these locations in future, Porter has your back!
Supply Chain Agility
There are some products, the demand for which can vary seasonally. Under such circumstances, businesses need logistics services in India that can offer scalable solutions. This can help businesses transition through these periods through the proper optimisation of their supply chain.
Thus, if you are in the business of selling items that have seasonal demand, it is crucial for you to check whether the logistics provider offers supply chain agility solutions.
Vehicle Availability
Businesses have varied requirements depending on what they’re looking to send. Whether it is clothing, FMCG goods, heavy furniture or electronics, volumes of goods vary. As such, it is important that while choosing logistics services in India, you should check whether they have a wide variety of vehicles, eg, 2-wheelers, 3-wheelers or mini trucks, available within their fleet. This way, your business can allocate the most appropriate vehicle according to your needs.
Quick Allocation Time
In order to provide fast product deliveries to customers, quick vehicle and driver-partner allocation timing is important. Doing so will ensure that a pickup is always available when you intend to dispatch goods from your end and also facilitate an overall streamlining of your business’s supply chain.
Reliability and Traceability
Reliability is a must-check factor while selecting logistics services in India. Your delivery partner must send the customer exactly what he/she ordered and that too in an intact condition. It is critical for providing a positive user experience and enhancing your brand image.
Additionally, while opting for logistics services in India, you must make sure to get the facility to track merchandise deliveries in real-time up till the last mile.
Ease of Use
Who doesn’t like things to be easy, right?
So, while choosing the ideal logistics services in India for your business, it is essential that you check its ease of use. Their website or mobile application through which their services can be availed must be easy to use and enable you to get the job done fast.
This will ensure that you do not have to spend too much time dispatching goods or booking pickups and focus on the other important aspects of your business.
Fair Pricing
Lastly, it all boils down to the price. The delivery provider you finalise needs to offer its services at a convenient price point. This will ensure the streamlining of your business’s logistics along with maintaining a desired level of profitability.
Looking for the Best Logistics Services In India for Businesses?
When you are looking for the best logistics company in Chennai or any other part of India, consider checking out Porter for Enterprise, Porter’s scalable and agile logistics solutions for businesses. We have the infrastructure to provide logistics services in India to a variety of businesses and even offer scalable solutions if need be.
Moreover, our service charges are the lowest in the industry and you can avail all we offer through our app. So, whatever business you have, you can leave the logistics to us. Visit our website and connect with us today!
