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Helper VAS

FREQUENTLY ASKED QUESTIONS

What's Helper service?

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In Helper service, Driver will act as helper and will help in loading and unloading at ground floor.

Will the driver be responsible for full loading and unloading?

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No

Where can I opt in 'Helper' service?

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You will see a tab of "Include Labor". Enable that and a new pop up will come where you can opt in this service.

Can I use 'Helper' service for floor to floor movement?

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No, currently the service is only limited to ground floor (up to 25m distance)

Do I have to pay extra to avail "Helper" service?

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Yes, the price will get updated when you will opt this option. You can check the change in price at that time.

Why can't I see the 'Helper' service in my app?

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Update your app to the latest version. Then, you will be able to add 'Helper' serviceability.