Install Porter
for seamless goods delivery
Helper VAS
FREQUENTLY ASKED QUESTIONS
What's Helper service?
In Helper service, Driver will act as helper and will help in loading and unloading at ground floor.
Will the driver be responsible for full loading and unloading?
No
Where can I opt in 'Helper' service?
You will see a tab of "Include Labor". Enable that and a new pop up will come where you can opt in this service.
Can I use 'Helper' service for floor to floor movement?
No, currently the service is only limited to ground floor (up to 25m distance)
Do I have to pay extra to avail "Helper" service?
Yes, the price will get updated when you will opt this option. You can check the change in price at that time.
Why can't I see the 'Helper' service in my app?
Update your app to the latest version. Then, you will be able to add 'Helper' serviceability.
