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PORTER FOR ENTERPRISE FAQS

FREQUENTLY ASKED QUESTIONS

What is Porter for Enterprise?

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Porter for Enterprise is an app based mini truck & 2 wheeler booking service for business shipping. You will be able to get the convenience of placing business orders across different cities and pay centrally for pan india usage

How do I register for Porter for Enterprise account?

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It is free to register for Porter for Enterprise account. All you need is work email, phone number, GST certificate or Business PAN and Company Information (Eg: Name, Registered Address & Billing Address) at time of registration

How long it takes to activate my Enterprise Account?

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It takes 1 business day to activate enterprise account.

Can I get additional assistance for Porter for Enterprise order booking process?

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We provide Porter app training module for Enterprise order booking process. If required we arrange training call for app users. For any queries related to bookings, customer can connect with our customer care team at +(91) 80 4410 4410 or may write at help@porter.in.

How can I add or remove users from Enterprise account?

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Admin need to share spreadsheet along with user details for add or remove purpose. It will take one business day to process user addition or removal process.

Do you charge GST?

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GST payable by the consignor as per the reverse charge mechanism.

How can pay for Enterprise bookings?

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You can pay through credit card, debit card and net banking.

Do you provide credit facility?

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Yes, we do provide a credit facility. If you want to take a credit facility, reach out to your assigned BD Manager/ Account Manager or write us at help@porter.in. Credit facility will be provided post finance team approval.

Would there be a contract signed for this engagement?

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Contract signing is applicable only in case of credit facility.

Do you provide dashboard to keep track on account activity?

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You will get an access to web based dashboard where you can check account balance, trip details, payment option, user information. You also get weekly account statement report

Is there any minimum trip count or monthly billing to be qualified for Porter for Enterprise?

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Porter for Enterprise is available for comapnies who has 50 or more trips in a month

Do you provide POD after delivery of goods?

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We do not have POD solution as of now.

What are charges for porter truck?

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Our truck fare is based on the number of kilometres travelled, type of truck and journey time. You can also check the estimate tab on the Porter page to get an exact idea of your trip amount.